Port Douglas Accommodation - Booking Information

Airport Transfers

We can organise this on your behalf and add it to your room account. The driver will be at the airport to greet you upon arrival. All we need is your flight number and arrival time. Private transfers are also available, please contact us for further information.

We understand that your holiday plans may change.

Cancellations are to be advised in writing by mail, fax or E-mail. Cancellations received 30 days or more prior to arrival will be refunded in full, less $55.00 (incl. GST) administration fee. For cancellations received less than 30 days prior to date of stay, deposit payments will not be refunded.

Cancellations received 7 days or less to the arrival date, or amendments to the booking, or failure to arrive at the hotel, a cancellation fee of the full amount of the booking will be charged.

In the highly unlikely event of a problem arising after arrival, our liability to you, if any, is limited. Therefore depending on the circumstances we reserve our rights to a non-refundable balance.


Contact our team for assistance.

If you would like any assistance with your booking or would prefer to speak with one of our helpful travel team, please contact us on +61 7 4099 6423.



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